TapTaskee Cleaner Guarantee

Say goodbye to worrying about Last-Minute Cleaner Cancellations or the dreaded Cleaner No Show – with TapTaskee, you’re covered!

Our trained Customer Support team is available 24/7 via live chat and ready to assist you in any pinch. We’ll work quickly to help schedule a backup or find you a new cleaner from our extensive Marketplace.

The TapTaskee Cleaner Guarantee ensures your satisfaction with the service and quality of every Marketplace cleaning job — or up to $100 of your next cleaning is on TapTaskee.* Cleaning, solved.

🛡️ Protection from Last-Minute Cancellations and No-Shows

Our 24/7 live Customer Support team will engage TapTaskee’s vast network of vetted cleaners to find a professional who can do the job. If there is a difference between the new cleaner’s fee and the original cleaning fee, TapTaskee will pay the difference as a future credit. If TapTaskee cannot find a cleaner, up to $100 of your next cleaning is on us. *Applicable in the U.S. & CA only.

✅ Commitment to Quality Cleaning and Host Satisfaction

TapTaskee Marketplace Cleaners strive to deliver 5-star service every time. However, if ever you are not satisfied with the quality of a cleaning, let our team know right away and we will help initiate a full or partial refund for the cleaning fee. We’ll also help you find a new cleaner and provide a $100 credit* toward your first project with the new cleaner.

🧼Worry-Free Cleaning with TapTaskee’s Cleaner Marketplace

TapTaskee’s Marketplace includes 55K+ experienced and vetted short-term rental cleaners located in markets of all sizes across the US, Canada, Europe, and Australia. Plus, our payment processor, Stripe, provides US-based Marketplace Cleaners with required annual tax documentation, so you can scratch cleaner 1099s off your hosting To Do list!

TapTaskee has been a terrific resource for my rentals. We have properties across five states and every TapTaskee cleaner we’ve used has been terrific. And the automatic payment process is so smooth, a game-changer for me and my team!

Ken B. – Seattle, WA.

Additional Features

Cleaner Marketplace

Our marketplace gives hosts access to tens of thousands of reliable and experienced cleaning professionals-whether they’re scheduling ahead or need to find a backup cleaner.

Photo Checklists

To ensure a quality cleaning every time, hosts can choose from thousands of checklists and custismize them to their properties, or they can create their own unique checklist from scratch. As cleaners complete each task, they can send photos of their work to hosts to instill confidence and showcase their thoroughness.

Cleaning Scheduling App for Easy Management

Hosts can schedule cleaning projects with automatic assignments, delegation, and acceptance. After a host syncs their rental calendar, our platform will import bookings and automatically generate cleaning projects associated with guest check-in and checkout dates to be shared with cleaners.

Automate Your Payments

Hosts can send secure transactions and have the option to automatically pay cleaners when they complete projects. It takes an average of five minutes per manual transaction for vacation rental hosts to pay their cleaners. With TapTaskee, hosts can save over forty hours each year.

Problem Reporting

When a cleaner is completing a taptaskeever, they can send hosts information about and photos of problems they see in the property. Hosts will receive a notification so they can deal with the issue. The reported problem can be externally shared with a contact, such as a handyman or a repair service.

Inventory Management

The TapTaskee inventory feature allows hosts and cleaners to track amenities, such as toiletries, towels, and cleaning supplies, and get notified when they are missing or running low. Hosts can choose a specific threshold for when they want to receive a notification that a certain item needs to be refilled.

In-App Chat

TapTaskee’s newly improved in app chat feature serves as a host’s eyes and ears düring every taptaskeever. Hosts can instantly send and receive messages, photos, and other attachments to and from cleaners using the TapTaskee app. This convenient feature allows hosts and cleaners to centralize communication, boost efficiency, and ensure high-quality service